Shipping policy

Shipping Policy

Last updated: 11/03/2026

Order Processing

Orders are typically processed within 1–5 business days (excluding weekends and holidays).

Once your order has been processed, you will receive a confirmation email with tracking information if available.


Delivery Times

Because we operate a dropshipping business model, items may be shipped directly from our suppliers.

Estimated delivery times:

  • United Kingdom: 7–15 business days

  • Europe: 7–20 business days

  • International: 10–25 business days

Delivery times are estimates and may vary due to factors outside our control.


Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated.

We may occasionally offer free shipping promotions.


Delays

Delivery delays may occur due to:

  • Customs processing

  • Postal service delays

  • Weather disruptions

  • High demand periods

We appreciate your patience if delays occur.


Incorrect Address

Please ensure your shipping address is correct.

We are not responsible for orders shipped to incorrectly provided addresses.


Lost or Stolen Packages

All orders are shipped with tracking where available.

Once an item has been marked as delivered by the courier service, Gizmos and Gifts cannot be held responsible for lost or stolen packages.

If tracking confirms delivery but the customer claims the item was not received, the customer must contact the shipping carrier directly to file a claim.

We may assist customers in contacting the carrier but cannot guarantee replacement or refund in cases where delivery has been confirmed.

If your package appears lost in transit, please contact us at glsdesignsdotcom@gmail.com and we will assist you.